Complaints must be lodged in writing to info@schon.co.za.

If a complaint is not resolved to the satisfaction of the client, the client may contact the Ombudsman for Long-Term Insurance.

Particulars of Long-term Insurance Ombudsman:

P O Box 45007
Tel: (021) 674-5000
Fax: (021) 674-0951
CLAREMONT
7735